IGCN IGCN is an Internet development company with a bottom-line, results-oriented approach to Internet, Intranet and Extranet solutions. Founded in 1997 by Christopher Smith, who serves as president and CEO, and Brad Merluzzi, who serves as Vice President of Operations, IGCN offers a sharply defined suite of services in a tight concentration of vertical markets, including health care, education, manufacturing, service and real estate. "We are in partnership with our clients, and serve as a complimentary force to their IT and marketing functions," Smith says. "Unlike other firms that focus predominantly on content development but are weak in the 'back-end,' our team is steeped in the lore of the Internet and has been involved in this world from the earliest days." "IGCN brings value to our clients, which brings value to the company," adds Merluzzi. "We assure a consistent, across-the-board approach to all projects and a consistent experience for all clients." Specifically designed to integrate business functions and processes with Internet technology in cost-effective, seamless solutions that solve realworld business problems, IGCN's suite of services includes advanced web development, e-commerce, consulting, application/website hosting and maintenance and support. "Businesses are increasingly ROI driven," says Smith. "There is great pressure out there to increase revenue, decrease costs, improve customer service, increase reach and integrate with other business process automation functions." IGCN has been included in Internet World's "Top Firms" listing for three consecutive years.